In terms of the NBFIRA Act, Medical Aid Funds/Scheme (“MAFs”) are regulated and supervised by NBFIRA. However, currently there are no regulations and rules to license and monitor the MAFs effectively
With this in mind our research team conducted a study; Botswana Medical Aid Survey. It focused on the burning issues of selecting a medical aid provider in Botswana, associated costs, satisfaction, dealing with claims and more
When choosing a medical aid provider there are a host of things you need to consider
Cost is a major issue. It is recommended we should not select a medical aid based only on costs. We are supposed to look deeper, considering what is actually covered in the worst case scenario
Check out the interactive Dashboard for key insights below
Quick highlights
Most respondents indicated that they are Unsatisfied with the way their complaint was handled
Most respondents are Moderate to Very satisfied with the design of benefit options of their medical aid provider
BOMAID accounts for the majority of responses whom are Moderately satisfied with the design of benefit options your medical aid provider
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